TERMS AND CONDITIONS

Last Updated: September 9, 2026

ONLINE COURSE, DIGITAL PRODUCT, PROGRAM, AND COACHING PURCHASE TERMS & CONDITIONS

CLIENT'S ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS

BY COMPLETING A PURCHASE, CLIENT CONSENTS TO AND AGREES TO BE BOUND BY THESE TERMS AND CONDITIONS.

Throughout these Terms, "we," "us," "our," "Company," and "Coach" refer to Kelsey Wonderlin Coaching LLC. Kelsey Wonderlin Coaching LLC offers digital courses, programs, coaching services, products, resources, tools, and services conditioned upon Client's acceptance of all terms, conditions, policies, and notices stated here.

The term "Client" refers to site visitors, customers, purchasers, coaching clients, program participants, and any other persons accessing or purchasing Company's courses, coaching services, programs, products, resources, or digital materials.

By visiting Company's Site and/or purchasing a digital course, product, program, or coaching service, Client engages in Company's "Service" and agrees to be bound by these Terms and Conditions, including any additional terms, conditions, and policies referenced herein or made available by hyperlink.

Client must read these Terms carefully before purchasing or accessing any online course, digital product, program, or coaching service. By completing a purchase, accessing a purchased offering, or otherwise using Company's Services, Client acknowledges that Client has read, understood, and agreed to these Terms.

If Client does not agree to these Terms and Conditions, Client may not purchase or access Company's courses, programs, products, coaching services, or other Services.

ELIGIBILITY AND LAWFUL USE

By agreeing to these Terms, Client represents that Client is at least the age of majority in Client's state, jurisdiction, or province of residence.

Children under the age of eighteen (18) are prohibited from purchasing or using Company's Services unless otherwise expressly authorized by Company and permitted by applicable law.

Client may not use Company's products, programs, courses, Site, or Services for any illegal or unauthorized purpose. Client may not violate any applicable laws, including copyright and intellectual-property laws, through use of Company's Services.

Client agrees not to transmit worms, viruses, malicious code, or other destructive materials through Company's Site or Services.

A breach or violation of these Terms may result in immediate termination of Client's access to Services without refund.

PURCHASE TERMS, PAYMENT PLANS, AND REFUND POLICY

Due to the digital nature of Company's products, programs, courses, coaching services, and other offerings, Company does not offer refunds after purchase.

All payments are non-refundable.

Client is responsible for full payment of the fees associated with the product, program, course, coaching service, or other offering purchased, regardless of whether Client accesses, completes, attends, uses, participates in, or fully utilizes the purchased offering.

If Client experiences difficulty accessing a purchase or believes a duplicate charge has occurred, Client should contact Company at support@kelseywonderlin.com.

If Client selects a payment plan, Client understands and agrees that all scheduled payments must be made when due.

If a scheduled payment fails or is not received when due, Company may notify Client and provide Client an opportunity to cure the failed payment.

Company reserves the right to charge a reasonable late fee on an overdue installment. Any late fee imposed is intended to compensate Company for reasonable administrative costs associated with the delinquent payment and is not intended as a penalty.

Company may suspend Client's access to applicable programs, coaching, services, communities, portals, sessions, resources, or other program components while a payment remains past due.

Suspension of access due to nonpayment does not cancel, reduce, pause, forgive, or otherwise extinguish Client's obligation to pay the full purchase price or any remaining scheduled payments.

If an outstanding balance remains unresolved, Company reserves the right to pursue collection of amounts due, including through a collections agency or legal action, and to seek recovery of reasonable collection costs and attorneys' fees in accordance with these Terms.

PROGRAM COMMITMENT; PAYMENT PLAN OBLIGATION

By enrolling in, purchasing, or otherwise gaining access to any Company product, program, course, membership, coaching offer, service, digital product, self-paced course, live program, group coaching program, private coaching program, Magnetic Dating Lab ("MDL"), MDL VIP, 1:1 coaching, masterclass, download, template, resource, or any other current or future Company offer, Client agrees to the full purchase price and full commitment period selected at checkout, including the number of months, payment plan, installment schedule, or access period selected at the time of purchase.

Client's financial commitment becomes effective and binding immediately upon completing the applicable checkout, payment link, order form, or enrollment link. The financial commitment is not contingent upon the date coaching begins, the date program participation begins, the date Client first accesses or uses the program, or Client's level of participation, attendance, engagement, use of coaching or support, completion of materials, submission of questions, scheduling of sessions, or use of any other program component.

If Client selects a payment plan, Client understands and agrees that the payment plan is not a subscription that may be canceled at any time. A payment plan is an installment arrangement for the full purchase price of the product, program, course, membership, coaching offer, service, or other Company offer purchased by Client.

Client remains responsible for completing all payments in the payment plan regardless of Client's level of participation, attendance, usage, completion, access, schedule changes, financial circumstances, personal circumstances, relationship status, dating activity, desire or ability to continue, or any other change in circumstances.

Scheduled payments will begin according to the payment schedule established at checkout and will continue without interruption until all required payments have been completed. A delayed coaching or program start date, pause in participation, limited participation, non-participation, failure to use available services, or decision not to continue using the program does not delay, suspend, pause, reduce, postpone, cancel, or otherwise modify the payment schedule unless Company expressly agrees otherwise in writing.

Client understands and agrees that Client's payment obligations are not contingent upon Client's continued participation, use of the program, financial circumstances, personal circumstances, ability or desire to continue participating, or ability or desire to continue making payments. None of these circumstances—including Client's decision to stop participating, limited or non-use of the program or services, a change in Client's financial or personal circumstances, inability or unwillingness to continue making scheduled payments, or dissatisfaction with Client's decision to purchase—entitles Client to a refund, credit, cancellation, reduction, postponement, suspension, or pause of any payment then due or scheduled to become due. Unless Company expressly agrees otherwise in writing, all scheduled payments will continue according to the payment schedule established at checkout until the full purchase price has been paid.

Client understands that regardless of any request for a refund, attempt to terminate the purchase, decision to stop participating, or decision to stop using the product, program, or Services, Client remains responsible for all remaining payments owed under the payment plan.

Client agrees not to initiate a chargeback or payment dispute for a charge that Client authorized and that is properly due under this Agreement merely because Client no longer wishes or is unable to participate in the program, Client's financial or personal circumstances have changed, Client is unable or unwilling to continue making scheduled payments, Client did not use or fully use the program or Services, or Client is dissatisfied with Client's decision to purchase.

If Client initiates such a dispute in error, Client agrees to promptly withdraw or cancel the dispute.

Nothing in this provision is intended to waive any non-waivable rights available to Client under applicable law with respect to unauthorized charges or qualifying billing errors.

Client is responsible for reasonable fees and costs, including attorneys' fees and collection costs, incurred by Company in recovering amounts validly owed under this Agreement. Company reserves the right to refer outstanding balances to a collections agency or pursue other lawful collection remedies.

Client may stop participating in a program or service at any time. However, cancellation, withdrawal, non-participation, failure to attend, failure to use the materials, failure to submit questions, failure to schedule sessions, failure to complete the curriculum, or removal from any community, coaching portal, or program component does not cancel, reduce, pause, forgive, or extinguish Client's payment obligations.

Client remains obligated to pay the full purchase price and all remaining unpaid program fees in full.

For coaching programs, including but not limited to MDL, MDL VIP, group coaching, and 1:1 coaching, Client agrees to complete the full program commitment for the number of months selected at checkout or otherwise agreed to in writing.

Once Client enrolls in a particular program term, Client may not subsequently shorten, downgrade, or convert that commitment to a shorter program term.

For Magnetic Dating Lab 2.0/VIP specifically, a Client who enrolls in a six (6)-month MDL program is financially committed to the full six-month program and may not later downgrade, convert, or shorten the enrollment to a three (3)-month MDL program. The six-month enrollment is a commitment to the full six-month purchase price, regardless of whether Client chooses to participate for the entire six months. Any three-month and six-month MDL options are separate purchase commitments selected at the time of enrollment and are not interchangeable after purchase.

Client may not terminate the financial commitment early simply because Client chooses to stop participating, experiences schedule conflicts, experiences a change in financial circumstances, is unable to continue making payments, no longer wishes to continue, or does not use all available services, sessions, support, resources, community access, or program components.

Failure to complete scheduled payments may result in suspension or termination of access to any current or future Company products, programs, courses, memberships, communities, coaching portals, services, sessions, resources, or offers without refund, credit, or release from the remaining payment obligation.

Company reserves the right to pursue collection of outstanding balances through a collections agency, legal action, or other lawful means.

MAGNETIC DATING LAB ACCESS TERMS

For purposes of these Terms, "MDL" may refer to Magnetic Dating Lab, MDL 2.0, Tier 1 Magnetic Dating Lab, Magnetic Dating Lab + Self Love Lab Bonus, MDL VIP, MDL upgrades, or any other version of Magnetic Dating Lab offered by Company unless a specific version is expressly identified.

The exact inclusions for Client's MDL purchase are determined by the specific offer, checkout page, order form, and written purchase terms applicable at the time of purchase.

If Client purchases MDL 2.0, MDL VIP, or another MDL offer that expressly includes access to the Telegram community, live coaching sessions, live training sessions, and live-session recordings, Client will have access to those components for the number of months selected at checkout.

At the end of Client's selected access period, Client may have the opportunity to continue participating in MDL by re-signing for additional months, subject to Company's then-current availability, terms, pricing, and approval.

If Client does not re-sign for additional months after Client's selected access period ends, Client's access to the Telegram community, live coaching and training sessions, live-session recordings, coaching support, and coaching portal will end.

Client may be removed from the applicable Telegram community and coaching portal when Client's access period ends.

After Client's access period ends, Client may no longer submit questions inside the program, receive coaching feedback, attend live sessions, access live-session recordings, or otherwise participate in coaching or community components of MDL unless Client re-signs or purchases additional access.

Client will retain lifetime access to the MDL recorded curriculum and self-paced curriculum materials included in Client's specific purchase, subject to these Terms, continued operation of the applicable hosting platform, and reasonable changes Company may make to the format, delivery, platform, or availability of the curriculum.

Lifetime access to the curriculum does not include lifetime access to coaching, question submissions, live sessions, live-session recordings, Telegram community access, coaching portals, support, feedback, or any community or interactive program component.

For purchases of prior versions of Magnetic Dating Lab that included one (1) live coaching call per month, Client's purchase includes only those materials, courses, calls, bonuses, and other inclusions expressly identified on the applicable checkout page or order form.

Unless expressly stated otherwise at checkout, a prior Monthly-Call MDL purchase does not include Telegram community access, weekly live coaching, weekly live training, coaching portal question submissions, or additional 1:1 services beyond those specifically identified at the time of purchase.

If Client purchases a course-only version of MDL, Client's purchase includes only the pre-recorded or self-paced curriculum and any specific course materials expressly listed on the checkout page or order form at the time of purchase.

The MDL course-only option does not include live coaching calls, live training calls, live-session recordings, Telegram community access, coaching portal access, question submissions, coaching feedback, access to ask questions in course comments, or a 1:1 Dating Profile Audit unless expressly stated otherwise at checkout.

For MDL versions that permit Client to submit questions for live coaching calls, Client may submit one (1) question per eligible coaching call.

Client must not submit multiple questions before a call or submit additional questions for the same call after submitting Client's first question.

After that call time has passed, Client may submit one (1) new question for the next eligible live coaching call.

Questions must be submitted before the scheduled call start time using Company's designated submission method.

Questions submitted after the call begins, through an incorrect channel, or in excess of the one-question limit are not guaranteed to be reviewed or answered.

Company does not guarantee that every submitted question will be answered during a live call if time does not permit.

For applicable MDL live training calls, Company and Coach do not accept questions in advance unless otherwise stated.

If time permits, Coach may accept live questions during a training call. Only questions relating to the training topic are eligible to be addressed during that call.

Questions unrelated to the live training topic may be declined or redirected to another eligible coaching call or support channel.

Client understands and agrees that any MDL payment plan or installment schedule selected at checkout is a commitment to pay the full purchase price for the selected program term.

Non-participation, schedule changes, financial changes, relationship changes, delayed participation, or a decision not to continue participating do not cancel, reduce, pause, postpone, forgive, or extinguish Client's obligation to complete all remaining payments.

MAGNETIC DATING LAB VERSION DEFINITIONS

For purposes of these Terms only, the following definitions distinguish between different structures of Magnetic Dating Lab regardless of the marketing name displayed at the time of purchase:

"Monthly-Call MDL" means a prior version of Magnetic Dating Lab in which the applicable offer included one (1) live coaching call per month during Client's access period.

"Weekly-Support MDL" means the current three (3)-month or six (6)-month version of Magnetic Dating Lab in which the applicable offer includes weekly live coaching and/or training support, totaling four (4) calls per month, during Client's applicable program term.

The specific version purchased by Client will be determined by the offer description, checkout page, order form, and program inclusions applicable to Client's purchase at the time of enrollment.

1:1 DATING PROFILE AUDIT TERMS

A 1:1 Dating Profile Audit is included only when it is expressly identified as an inclusion of Client's specific MDL purchase at checkout.

The payment requirements and deadline for using an included audit depend upon the version of MDL purchased by Client.

Monthly-Call MDL

If Client purchased Monthly-Call MDL and selected a payment plan provided directly by Company, Client must complete the payment plan in full before Client may use the included 1:1 Dating Profile Audit.

After all required payments for the Monthly-Call MDL purchase have been completed, Client must use the included 1:1 Dating Profile Audit within thirty (30) days of the final payment date.

If the audit is not used within the applicable deadline, the audit expires and will not be refunded, credited, transferred, extended, or rolled over.

If Client pays Company in full at checkout, Client must use the included 1:1 Dating Profile Audit within three (3) months of the purchase date.

If Client completes the Monthly-Call MDL purchase using Klarna, Afterpay, Affirm, or another third-party buy-now-pay-later provider through which Company receives the purchase price in full from the third-party provider, Client is treated as having paid Company in full for purposes of the audit.

In that circumstance, Client may use the audit immediately, subject to scheduling availability, and must use the audit within three (3) months of the purchase date.

Weekly-Support MDL — Three-Month and Six-Month Programs

If Client purchases a three (3)-month or six (6)-month Weekly-Support MDL program and selects a payment plan provided directly by Company, Client must successfully complete the first two (2) scheduled payments before Client may use the included 1:1 Dating Profile Audit.

If Client pays Company in full at checkout, Client may use the included audit immediately, subject to scheduling availability.

If Client uses Klarna, Afterpay, Affirm, or another third-party buy-now-pay-later provider through which Company receives the purchase price in full from the third-party provider, Client may likewise use the included audit immediately and is not required to wait until Client completes payments to the third-party provider.

For Weekly-Support MDL, the included 1:1 Dating Profile Audit must be used during the first three (3) months of Client's official coaching period.

If Client has an approved delayed coaching start date, the three-month audit period begins when Client's official coaching period begins rather than on the date of enrollment.

If the audit is not used within the applicable deadline, it expires and will not be refunded, credited, transferred, extended, or rolled over.

Upgrades

An upgrade from one MDL offer to another does not include an additional 1:1 Dating Profile Audit unless an additional audit is expressly identified as an inclusion of the upgrade at checkout or otherwise agreed to by Company in writing.

PRODUCTS, SERVICES, AND ORDER TERMS

Certain products or services may be available exclusively online through Company's Site.

These products or services may have limited availability and are subject to Company's applicable purchase, cancellation, access, and refund policies.

Company reserves the right, but is not obligated, to limit the sale of products or services to any person, geographic region, or jurisdiction.

Company may exercise this right on a case-by-case basis.

Company reserves the right to limit quantities of products or services offered.

Descriptions of products, programs, services, and pricing are subject to change at any time without notice at Company's discretion.

Company reserves the right to discontinue a product or service at any time.

Company endeavors to describe and display Company's Site, Services, products, programs, and offerings accurately.

Company may correct errors in pricing, descriptions, or other information.

Company reserves the right to refuse or cancel an order containing an incorrect price or material error.

Company may email Client to confirm Client's order and provide information concerning delivery or access.

Client is responsible for notifying Company promptly if Client believes an order confirmation contains an error.

ACCOUNT CREATION AND SECURITY

Client may be required to provide information including Client's name, email address, username, password, or other account information in order to use Company's Services.

Client agrees that registration information provided to Company will be accurate, correct, and current.

Client may not impersonate another person or intentionally provide false account information.

Client's account must not be used for any illegal or unauthorized purpose.

If Client believes Client's account has been compromised, Client should notify Company promptly and change Client's password.

Violation of these requirements may be grounds for removal from Company's Site or Services without refund.

LAWFUL PURPOSES AND CLIENT CONDUCT

Client may use Company's Site, courses, products, programs, and Services for lawful purposes only.

Client may not transmit or publish through Company's platforms material that unlawfully violates or infringes the rights of others or constitutes unlawful threats, harassment, defamation, abuse, infringement, or other illegal conduct.

Company reserves the right to remove Client from programs or Services for conduct that violates these Terms.

No refund, partial or otherwise, will be provided as a result of removal for Client's violation of these Terms.

GENERAL CONDITIONS

Company reserves the right to refuse service to any person to the extent permitted by law.

Client understands that information other than protected payment information may be transferred through various networks and may undergo technical changes necessary to conform to platform or network requirements.

Payment information and credit-card information are handled through applicable payment processors and security systems.

Company is not responsible if information made available on Company's Site or within any product, program, course, or Service is inaccurate, incomplete, or outdated.

Materials provided by Company are for general informational and educational purposes and should not be relied upon as the sole basis for making professional, medical, therapeutic, legal, financial, or other specialized decisions.

Company reserves the right to modify Site or program content from time to time.

1:1 COACHING TERMS

During the applicable coaching term, Coach agrees to provide coaching services in accordance with the specific offer and terms purchased by Client.

Coach reserves the right to alter or add reasonable services if Coach determines doing so is in Client's or the program's best interest and does not materially reduce Client's purchased services.

For an applicable six-month 1:1 coaching program, Client may receive:

1. Twelve (12) private 1:1 coaching calls of up to forty-five (45) minutes each, consisting of two (2) sessions per month.

2. Access to applicable portal trainings, resources, templates, and worksheets for the duration of the purchased program.

3. Access to a dedicated Voxer channel or other designated communication channel for eligible 1:1 support and questions during the applicable program term.

The two (2) private sessions allotted each month must be used during that same calendar month.

Unused sessions expire at the end of the applicable month.

Unused sessions do not roll over, accumulate, transfer, extend Client's program term, or convert into credits, refunds, or additional services.

If Client does not utilize any component of the 1:1 Coaching Program, Company is not responsible for ensuring or facilitating Client's engagement with that component.

Client acknowledges that active participation and utilization of available Services are Client's responsibility.

Client understands and agrees that enrollment in 1:1 coaching constitutes a commitment to the full program term and full purchase price selected at checkout or otherwise agreed to in writing.

Client may choose to discontinue participating in coaching at any time.

A decision to discontinue participating does not constitute cancellation of the underlying purchase, does not terminate Client's financial obligation, and does not entitle Client to a refund, credit, reduction in price, cancellation of future installments, or release from the remaining balance.

Unless Company's right to suspend or terminate Client's access arises under another provision of these Terms, including nonpayment, abusive conduct, or violation of Company policies, Client's voluntary decision not to participate does not itself require Company to terminate Client's remaining access during the applicable program term.

Missed sessions, unused sessions, failure to schedule sessions, non-participation, schedule conflicts, financial changes, personal circumstances, or Client's decision not to continue actively participating do not cancel, reduce, pause, forgive, or extinguish Client's obligation to complete all remaining payments.

SCHEDULING, RESCHEDULING, AND PARTICIPATION

Client may cancel or reschedule one (1) session during the applicable 1:1 Coaching Program provided Client gives more than forty-eight (48) hours' advance notice before the scheduled session.

After Client has used the one permitted cancellation or reschedule, additional canceled, missed, or rescheduled sessions will not be rescheduled and will be forfeited regardless of the amount of notice provided.

If Client does not cancel or reschedule before the forty-eight-hour notice period, the applicable session will be forfeited.

Coaching sessions will not be extended if Client is late.

If Client is more than fifteen (15) minutes late, the session may be forfeited.

Client is responsible for Client's own participation, implementation, choices, and results.

Client's failure to attend, participate, complete materials, use available Services, or effectively participate in any program is not grounds for a refund.

METHODOLOGY AND SCOPE OF COACHING

Coach may employ a range of coaching methodologies.

Coaching may include establishing goals, identifying resources, creating action plans, strategizing, providing models and examples, offering feedback, and providing skills training.

Services provided by Coach are dating coaching services.

They are not medical advice, therapy, counseling, legal advice, financial advice, mental-health treatment, or a substitute for care from licensed professionals.

Company is not a law firm.

Coach is not acting as Client's psychologist, therapist, attorney, physician, financial advisor, or other professional provider through Company's coaching Services.

If Client is receiving psychiatric care, medical supervision, therapy, counseling, or other professional treatment, Client should consult Client's applicable licensed provider regarding decisions within that provider's professional scope.

PAYMENT TERMS FOR 1:1 COACHING AND PROGRAMS

Client will make payment through Company's automated payment system or another payment method authorized by Company.

Applicable payments must be made according to the payment schedule agreed to at purchase.

If a scheduled payment fails, Company may contact Client regarding the failed payment.

Company reserves the right to suspend Services and access while amounts owed remain past due.

Client understands that Client remains responsible for the full purchase price regardless of Client's participation in the Coaching Program.

Client's payment obligation is governed by the Program Commitment and Payment Plan Obligation provisions contained in these Terms.

If Client wishes to pay the remaining balance early or increase payments toward the remaining balance, Client may contact Company.

Company may provide Client an invoice or other method for paying the outstanding balance.

If Client engages in abusive, threatening, harassing, or materially unprofessional conduct toward Company, Company's representatives, or other program members, Company reserves the right to terminate Client's participation and access without refund.

Termination for misconduct does not release Client from amounts otherwise owed under Client's purchase agreement.

Company may suspend provision of Services if Client fails to make required payments when due.

EXTENSIONS, PAUSES, COMPANY LEAVE, AND ACCESS TERMINATION

Requests for extensions to an agreed-upon service timeline or requests to pause Services will be evaluated by Company on a case-by-case basis.

Client is not entitled to an automatic extension or pause unless Company expressly agrees to the extension or pause in writing.

If Company agrees to pause Services, scheduled payments will continue according to Client's existing payment schedule unless Company expressly agrees otherwise in writing.

Pausing Services does not pause, suspend, postpone, reduce, or eliminate Client's financial obligations.

Client acknowledges that a Service pause does not exempt Client from or reduce Client's obligation to pay the full purchase price.

Company or Coach may take reasonable leave or scheduled time away during Client's program.

Company may provide advance notice of significant leave periods where reasonably practicable.

Where Company expressly determines that a leave period should extend Client's coaching term, Company may add the applicable period to the end of Client's service term so that Client does not lose the corresponding service time.

If Client fails to make scheduled payments, Company reserves the right to suspend or terminate access to applicable current or future Company programs, coaching services, communities, portals, sessions, or resources.

No refund, reimbursement, or credit will be issued as a result of a suspension or termination caused by Client's payment default.

RECORDINGS OF CALLS

Client acknowledges that group coaching calls and other program calls may be recorded for purposes of fulfilling Company's program obligations, including providing recordings to eligible program participants.

Client understands that if Client voluntarily participates in a recorded group call, Client's contributions to that call may be audible or otherwise available in the recording provided to other eligible participants in the applicable program.

DISCLAIMERS; NO GUARANTEES; RESULTS ARE NOT GUARANTEED

Company and Coach make no representations, warranties, or guarantees verbally or in writing regarding Client's performance, outcomes, results, income, dating outcomes, relationship outcomes, personal improvement, or success.

Client understands that results are not guaranteed and that results experienced by individual clients vary.

Company cannot guarantee any particular outcome from using, consuming, accessing, or participating in Company's courses, products, programs, memberships, live coaching, group coaching, private coaching, downloads, templates, resources, or other Services.

This includes Magnetic Dating Lab, MDL VIP, 1:1 coaching, masterclasses, digital courses, memberships, group coaching, private coaching, and any current or future Company offerings.

Outcomes are based on subjective and external factors that Company cannot control, including Client's participation, implementation, decisions, communication, effort, circumstances, dating-app activity, dating-platform algorithms, availability of suitable matches, behavior and preferences of other people, and personal preferences of others.

Testimonials, reviews, examples, case studies, and results shared through Company's Site, programs, Services, email, social media, or marketing materials represent examples only.

They do not constitute a representation, warranty, promise, or guarantee that Client will achieve the same or similar results.

Client's failure to achieve Client's desired outcome is not grounds for a refund.

Company's products, programs, courses, Services, and materials are provided on an "as-is" basis without warranties or representations other than Company's agreement to provide the Services expressly included in Client's applicable purchase.

Client acknowledges that Client is responsible for Client's own choices, actions, implementation, participation, and results.

NO PROFESSIONAL ADVICE

Information presented in Company's courses, resources, products, programs, and Services is not legal, financial, therapeutic, mental-health, or medical advice.

Company does not provide diagnosis, legal advice, medical advice, financial advice, therapy, counseling, or mental-health treatment through Company's coaching offerings.

Information provided through phone calls, video conferences, email, online communities, live events, webinars, recordings, resources, or other Services is provided for educational and informational purposes only.

Client should consult an appropriately licensed professional when Client needs individualized professional advice or treatment.

THIRD-PARTY SERVICES, RECOMMENDATIONS, AND AFFILIATE LINKS

Company or Coach may provide information relating to third-party products or services that Company believes may benefit Client.

Such information does not constitute a guarantee of a third party's products, services, performance, or results.

Company may recommend third parties such as photographers or other service providers.

Client acknowledges that such recommendations are recommendations only.

Company is not responsible for Services provided by independent third parties.

Company may provide affiliate links through which Company may receive compensation.

Company does not guarantee the quality or performance of products or Services provided by third parties.

CONFIDENTIALITY, TESTIMONIALS, AND MARKETING USE

This Agreement is intended to protect confidential information shared by the Parties in connection with Company's coaching Services.

Company will use reasonable care to protect Client's confidential information to the extent applicable and permissible by law.

Client acknowledges that Company may share information with Company's employees, contractors, co-coaches, or representatives when reasonably necessary to fulfill Company's obligations under this Agreement.

Confidential Information may include non-public communications, proprietary business information, program materials, customer information, pricing information, personal information, and other non-public information disclosed in connection with Company's Services.

The Parties agree to use reasonable care in protecting confidential information received from the other Party.

Confidentiality obligations do not apply to information lawfully received from a third party without confidentiality restrictions, information independently developed without use of confidential information, information that becomes publicly available through no breach of these Terms, or information that must be disclosed by law.

Company may use Client's feedback, testimonials, results, or messages in marketing or on social media without using Client's name, image, or other identifying information, unless Client separately consents to identifiable use or voluntarily provides a testimonial intended for identifiable publication.

Company may highlight Client results or feedback in a manner reasonably designed to protect Client's identity.

Client may notify Company in writing if Client does not consent to anonymous use of Client feedback.

INTELLECTUAL PROPERTY AND LICENSE

Company's Site, Services, courses, programs, products, resources, and materials contain intellectual property owned or licensed by Kelsey Wonderlin Coaching LLC.

This includes Company's trademarks, copyrights, proprietary information, digital products, course materials, program materials, designs, text, graphics, files, resources, templates, and arrangement of such materials.

Company retains all copyright, intellectual-property, and other ownership rights in materials created or provided in connection with Client's purchase.

Client receives a limited, revocable, non-exclusive, non-transferable license for Client's personal use of purchased materials.

Nothing in this Agreement transfers ownership of Company's intellectual property to Client.

Client may not sell, resell, reproduce, duplicate, copy, share, publish, transmit, transfer, create derivative works from, distribute, display, perform, exploit, or otherwise use Company's proprietary materials for commercial or unauthorized purposes without Company's prior written permission.

Client may not share Client's account access, program materials, recordings, templates, courses, coaching resources, or other purchased content with a person who has not independently purchased or been authorized to access such materials.

Violation of Company's intellectual-property policies may result in termination of Client's access without refund.

INFRINGEMENT NOTIFICATION

Company respects intellectual-property rights and expects Client to do the same.

If a person believes content residing on or accessible through Company's Site infringes a copyright owned by that person or a party that person represents, the person may send an infringement notice to:

kelsey@kelseywonderlin.com

The notice should identify the copyrighted work allegedly infringed, identify the material claimed to be infringing, provide information reasonably sufficient for Company to locate the material, provide the claimant's contact information, explain the claimant's ownership or authority, and include any statements required by applicable copyright law.

MODIFICATIONS TO SERVICES AND PRICES

Prices for Company's Services and products are subject to change without notice.

Company reserves the right to modify or discontinue a Service, product, offer, or portion of a Service from time to time.

A change in Company's pricing for future purchases does not alter the purchase price applicable to Client's previously completed purchase unless Company and Client expressly agree otherwise.

Company is not liable to Client for a future modification, pricing change, suspension, or discontinuation of an offering that Client has not purchased.

HEALTH AND SAFETY

If Company offers or recommends any physical activity, Client is responsible for determining whether Client is medically and physically able to participate.

Client should consult an appropriate medical provider before participating in physical activities if Client has injuries, illnesses, or other medical concerns.

Company is not responsible for injuries resulting from Client's voluntary participation in physical activities outside the scope of Company's direct control.

LOSS OR DAMAGE

Company is not responsible for loss, theft, or damage to Client's personal possessions or valuables.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Company, Coach, Company's affiliates, officers, directors, employees, agents, contractors, and representatives will not be liable for indirect, incidental, consequential, special, punitive, exemplary, or similar damages arising from Client's use of Company's Site, courses, products, programs, or Services.

Company is not responsible for failures arising from circumstances outside Company's reasonable control, including system failures, third-party platform interruptions, internet failures, third-party service interruptions, or unauthorized third-party conduct.

Company is not responsible for loss of anticipated income, profits, opportunities, goodwill, business, or data resulting from Client's use of Company's Services.

To the fullest extent permitted by law, Company's cumulative liability arising from Client's purchase will not exceed the total amount Client paid Company for the specific product or Service giving rise to the claim.

FORCE MAJEURE

Company will not be liable for delay or inability to perform obligations caused by events beyond Company's reasonable control.

Such events may include acts of nature, war, terrorism, civil disturbance, transportation interruptions, infrastructure failures, governmental actions, labor disruptions, widespread technology outages, or other circumstances outside Company's reasonable control.

Where reasonably appropriate, Company's performance obligations may be extended for the period of delay caused by such circumstances.

INDEMNIFICATION

Client agrees to indemnify, defend, and hold harmless Company, Coach, Company's affiliates, officers, directors, employees, agents, and independent contractors from claims, demands, losses, causes of action, liabilities, costs, charges, assessments, attorneys' fees, and expenses arising from Client's unlawful conduct, Client's violation of these Terms, Client's infringement of third-party rights, or Client's unauthorized use of Company's Site, courses, products, programs, or Services.

Client agrees to provide reasonable cooperation in connection with Company's defense of an applicable third-party claim.

NON-DISPARAGEMENT; REVIEWS AND FEEDBACK

Nothing in these Terms prohibits Client from providing truthful opinions, reviews, feedback, complaints, or statements regarding Client's experience with Company or Company's products or Services.

Client and Company agree not to knowingly make false or defamatory statements about the other.

Client also agrees not to disclose Company's confidential or proprietary information in violation of these Terms.

Nothing in this provision restricts either Party from making truthful statements, exercising rights protected by applicable law, communicating with governmental or regulatory authorities, participating in legal proceedings, or otherwise engaging in legally protected conduct.

DISPUTE RESOLUTION; GOVERNING LAW; VENUE; MEDIATION

This Agreement will be construed in accordance with and governed by the laws of the State of Tennessee.

To the extent legally enforceable, the exclusive venue for any arbitration or court proceeding arising from this Agreement will be Davidson County, Tennessee.

The Parties agree to attempt in good faith to resolve disputes arising from or relating to this Agreement through mediation before pursuing available litigation or other formal remedies.

Mediation may be conducted through a mutually agreed mediator or mediation procedure.

ATTORNEYS' FEES AND RECOVERY OF LITIGATION EXPENSES

If either Party brings a legal action, arbitration, or other proceeding to enforce rights under this Agreement or arising from an alleged breach, default, or misrepresentation, the successful or prevailing Party may recover reasonable attorneys' fees, expenses, and costs incurred in connection with the proceeding in addition to other relief available to that Party.

SEVERABILITY

If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, void, or unenforceable, the remaining provisions will remain in full force and effect.

Where appropriate, an invalid or unenforceable provision may be limited or interpreted to the minimum extent necessary to make the provision enforceable while preserving the Parties' intent as closely as legally permissible.

ASSIGNMENT

These Terms bind and benefit the Parties and their permitted successors and assigns.

Client may not assign, delegate, sublicense, or otherwise transfer Client's rights or obligations under this Agreement without Company's prior written consent.

Any unauthorized transfer or assignment by Client is invalid.

GOOD FAITH

Each Party agrees to act in good faith in connection with the performance and administration of this Agreement.

CHANGES TO POSTED TERMS

Company may amend these Terms from time to time.

Such amendments are effective upon notice to Client by posting the updated Terms on Company's Site.

Client's continued use of the Site or Services after notice of updated Terms constitutes acceptance of those updated Terms to the extent permitted by applicable law.

Company reserves the right to update any portion of Company's Site and Services, including these Terms, at any time.

Company will post the most recent version of these Terms on the Site and identify the applicable effective or last-updated date.

Notwithstanding the foregoing, changes posted after Client completes a purchase will not, solely by virtue of being posted to the Site, retroactively change the material financial obligations, purchase price, payment schedule, or program term applicable to that completed purchase.

NOTICES

Notices, requests, demands, and other formal communications under this Agreement should be made in writing.

Company may be contacted at:

Email: kelsey@kelseywonderlin.com

ENTIRE AGREEMENT

This Agreement, together with the applicable checkout page, order form, offer description, and other written purchase terms expressly incorporated into Client's purchase, constitutes the entire agreement between Client and Kelsey Wonderlin Coaching LLC concerning the applicable Site, course, product, program, or Service.

This Agreement supersedes prior and contemporaneous representations and understandings concerning the subject matter of Client's purchase.

No oral statement, informal communication, marketing statement, or other representation modifies Client's contractual obligations unless the modification is expressly agreed to by Company in writing.

Where Client and Company expressly agree in writing to modify a specific term applicable to Client's purchase, that written modification will control with respect to the modified term.

Questions concerning these Terms and Conditions may be directed to:

kelsey@kelseywonderlin.com

Kelsey Wonderlin Coaching LLC PRIVACY POLICY

1.  This Privacy Policy applies to the sites and platforms where it appears.

This Privacy Policy describes how Kelsey Wonderlin Coaching LLC AKA Kelsey Wonderlin Coaching LLC treats customer information on the websites and platforms where it is located (in this policy we call these our Platforms). Your use of this Platform indicates that you agree to our collection, use, and disclosure of your information as described in this Privacy Policy.

 

Your rights regarding your information.

You have a lot of rights relating to your personal information:

• The right to be informed about how your personal information is being used (like this notice!)
• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through your Kelsey Wonderlin Coaching LLC account settings when you log into coaching.kelseywonderlin.com.
• The right to request that we delete your data, or stop processing it or collecting it, in certain circumstances
• The right to stop direct marketing messages, which you can do through your Kelsey Wonderlin Coaching LLC account or by emailing us directly

 

2.  We collect information from you and about you.

We collect your contact information. For example, we collect your name and mailing address if you register or create an account with us on coaching.kelseywonderlin.com. We also collect contact information such as your phone number(s) and email address(es). If you register, we will also have you create a password.

 

We collect information you submit online. This includes information you post/publish when you interact with us on social media platforms. Also, we may collect your email address or postal address when you sign up for one of our mailing lists.

 

We collect demographic information and information about your product preferences. This may include collecting your age, gender, and/or marital status.

 

We collect payment information. If you buy products via our Platform, we will collect the relevant data necessary to process your purchase such as your debit or credit card number.

 

We collect information about your device and location. We collect information about the type of browser you are using as well as the type of device you use to access our Platform. We may look at what site you came from or what site you go to when you leave us.

 

3.  We collect information from you in different ways. 

We collect information directly from you. This includes when you create an account or purchase a product via our Platform(s). We collect information if you contact customer service or sign up for our newsletter. We also collect information when you complete a survey or participate in a promotion.

 

We collect information passively. We may use tracking tools like browser cookies and web beacons. We may use these tools on our websites and in emails we send to you. We collect information about users over time when you use our Platforms. We have third parties who collect information this way as well.

 

We get information about you from third parties. This includes social media platforms and friends who use our “email a friend” feature. We may receive information about you from other sources.

 

4.  We use information as disclosed and described here.
   We use your information to provide you with products and services. This includes sending you product you purchase or processing a return. It also includes sending you newsletters you signed up to receive.

 

We use information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences. We use your information to respond to your requests. This includes responding to customer inquiries.

 

We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (such as e-mail or SMS) and calls about order status. We may also contact you about this Policy.

 

We use your information for marketing purposes. We may provide you with information about new products, special offers, new features, or updates. We may also serve you ads about products and offers. These might be third-party offers or products we think you might find interesting. 

 

Communications from us. You can always opt out of receiving our marketing emails. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages in the event that you make a purchase from our Platform(s). These include responses to your questions via e-mail or our Platform(s).

 

If you have said we can, we’ll send you marketing messages by email and SMS, to keep you aware of what we’re up to and to help you see and find our products.

 

How to stop marketing messages from coaching.kelseywonderlin.com.

You can stop receiving marketing messages from us at any time. Here’s how:

• Through your account settings on coaching.kelseywonderlin.com
• By clicking on the ‘unsubscribe’ link in any email from us
• By contacting our Customer Service Team by emailing kelsey@kelseywonderlin.com

 

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that it might take a few days for us to process your request fully and to ensure that all of our systems are updated, so you might get messages from us while we process your request.

 

Ending your subscription to our marketing messages will not stop coaching.kelseywonderlin.com service or transactional communications (such as order updates, etc.)

 

We use information as otherwise permitted by law or as we may notify you.

 

5.  We share information with third parties. 

We share information with our affiliated organizations and parent company. This includes our affiliates and Kelsey Wonderlin Coaching LLC associated with Kelsey Wonderlin Coaching LLC.

 

We may share information with third parties who perform professional services for us, such as marketing agencies, advertising partners, and web hosts. We share information with payment processors. We also share information with companies that send emails on our behalf as well as companies that do things to get your coaching.kelseywonderlin.com purchases to you, such as delivery companies, payment service providers, warehouses, order packers.

 

We may provide third parties with aggregated but anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

 

We may share information with any successor to all or part of our business. For example, if Kelsey Wonderlin Coaching LLC is sold, we may give a customer list as part of that transaction.

 

We will share information if we think we have to in order to comply with the law or to protect ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud. This could include fraud we think has occurred during a sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner's list.

 

We may share information for other reasons we may describe to you. You have certain choices about how we use your information.

 

Outside of these circumstances, we do not, and will not, sell any of your personal data to any other third party – including your name, address, email address, or financial/credit card information. Our goal is to earn and maintain your trust, and we believe protecting your personal information is absolutely essential in order do that.

 

California Residents. California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing. If you are a California resident and would like a copy of such notice, please submit a written request to us using the information in the "Contact Information" section below or via email: kelsey@kelseywonderlin.com.

 

Transmission of Data to Other Countries. If you are a Customer located outside the United States, please be aware that your personal information may be processed in the United States, where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in the United States.

 

Cookies & Tracking. You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go to http://www.aboutads.info/choices/ to learn more.

 

Our Do Not Track Policy. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

 

You can control tools on your mobile devices. For example, you can turn off the Bluetooth, GPS locator, or push notifications in your phone settings. Options you select are browser and device specific.

 

6.  These sites are not intended for children. 

Our Platforms are meant for adults. We do not knowingly collect personally identifiable data from children under 13. If you are a parent or legal guardian and think your child has given us information, you can write to us at the address listed at the end of this Policy. Please mark your inquiry "COPPA Information Request." Parents can learn more about how to protect children's privacy on-line by visiting: https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.

 

7.  We use standard security measures. 

The Internet is not 100% secure. No method of transmission over the Internet, or method of electronic storage, is fully secure. We cannot promise that your use of our Platforms will be completely safe. We encourage you generally to use caution when using the Internet.

 

Use of our website may permit you to create an account. When you do so you will be prompted to create a username and password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. Should you believe that someone unauthorized to access your account has done so, you can change your password and e-mail address associated to your account via our website. You should notify us of any unauthorized use of your password or account.

 

While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

 

8.  Third-party links

We may link to platforms or have third party tools on our platforms we don’t control. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices of third parties. This includes third parties who may have ads or content on our site. We suggest that you read their privacy policies carefully.

 

9.  Changes to this Policy

From time to time, we may change our privacy policy and practices over time. To the extent that our Policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platforms. Please check our Platforms periodically for updates.

 

10.  Contact information

We always want to hear from our customers (especially if you feel we’ve let you down or could do better).

If you:

• Have any questions or feedback about this notice
• Would like us to stop using your information
• Want to exercise any of your rights as set out above or have a complaint, please don’t hesitate to contact our Customer Care Team, who will be happy to answer any questions you may have.

You can contact our team by shooting an e-mail over to kelsey@kelseywonderlin.com or if you’d like to write us directly, you may do so at the address below:

 

Kelsey Wonderlin Coaching LLC

4501 Charlotte Ave,

PO BOX 92337

Nashville, TN 37209