Privacy Policy and Terms & Conditions

Last updated: 09-01-2025

Online Course/Digital Product Purchase Terms & Conditions (Including Refund Policy)

User’s Acknowledgment and Acceptance of Terms

BY COMPLETING YOUR PURCHASE, YOU ARE CONSENTING TO THESE TERMS AND CONDITIONS.

Throughout these Terms, “we”, “us”, and “our” refer to Kelsey Wonderlin Coaching LLC. Kelsey Wonderlin Coaching LLC offers this digital course, including all information, products, resources, tools, and services available from this site to you, the User, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. The terms “user,” “you” and “your” refers to site visitors, customers, and any other purchaser of the course(s) and/or digital products.

By visiting this site and/or purchasing a digital course/product from this site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Use”, “Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms apply to all users, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before purchasing and accessing the online course/digital product. By accessing or using any part of the site/service, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this Agreement, then you may not access the course, website, or use any services. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our platform/course hosting platform/website. It is your responsibility to check the appropriate page periodically for changes. Your continued use of or access to the digital course/product following the posting of any changes constitutes acceptance of those changes.

PURCHASE TERMS & REFUND POLICY
By agreeing to these Terms, you represent that you are at least the age of majority in your state, jurisdiction, or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. Children under the age of 18 are prohibited from using the Site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Site and/or Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You agree to not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of these Terms will result in an immediate termination of your Services.

Due to the digital nature of our products, we do not offer refunds after purchase for any of our offerings, with the exception of Magnetic Dating Lab. See subsection "MAGNETIC DATING LAB REFUND POLICY" for this specific policy.

**IF YOU ARE EXPERIENCING ISSUES ACCESSING YOUR PURCHASE or notice a duplicate charge: please contact us at support@kelseywonderlin.com

If you have selected a payment plan option, you understand and agree that all payments are to be made on time. If there is delay in payment, Company reserves the right to bill you a late fee of 10% each week, based on the remaining balance due under the payment plan. All payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

If you choose the payment plan option and fail to make a payment without resolving it, you will be removed from the course immediately without a refund. You understand that regardless of any attempt to request a refund or terminate your purchase after accessing the product(s), you remain responsible for any remaining payments in the payment plan.

You agree to not dispute any charges at any time. In the event that you inadvertently dispute a charge made to your account in connection with a purchase made through this website, you agree to immediately cancel/withdraw such a dispute. You understand that disputing a charge through your financial institution is a violation of this Agreement and you agree to not do so. You are responsible for any fees, including attorneys' fees, associated with recouping payment on outstanding payment and/or disputes and any collection fees associated with such an event. We reserve the right to forward any payment disputes to a collection’s agency.

MAGNETIC DATING LAB REFUND POLICY + ADDITIONAL TERMS

**This does not apply to any bundles that include Magnetic Dating Lab

If you decide within 5 days of enrolling in Magnetic Dating Lab that you don't want to proceed:

Email me, and I will refund you based on your consumption of the recorded Magnetic Dating Lab curriculum.

For example, if you don't start the recorded curriculum, and you get cold feet, I'll give you 100% of your money back, no questions asked. Likewise, if you've watched 20% of the recorded curriculum, I'll give you 80% of your Magnetic Dating Lab investment back.

There are a few more rules here:

1. You must give us an opportunity to send your login instructions and troubleshoot any issues you may encounter logging in. If you request a refund because you are experiencing difficulty logging in, your request will be denied.

2. You can't have watched my Self Love Lab, Texting Communication Cure, The Dating App Bio Overhaul Masterclass, or Master Your Attachment Style Masterclass.

You get access to all 4 courses with your Magnetic Dating Lab purchase, and I don't offer refunds for these courses.

With this in mind, if you request a refund for Magnetic Dating Lab, and you've started my Self Love Lab, Texting Communication Cure, the Dating App Bio Overhaul Masterclass, or Master Your Attachment Style Masterclass. I will deduct the price per course from your Magnetic Dating Lab refund.

If you paid in full, you also received access to my Breakup Bounceback Blueprint and Love or Leave as bonus courses. The same policy applies here- I do not offer refunds for these courses and will deduct the price per course from your Magnetic Dating Lab refund.

3. We can't have done our 1:1 Dating App Profile Audit.

This probably wouldn't happen within 5 days of enrollment, but just in case… Once I've invested time and effort into your Profile Audit, I can't offer you a refund for Magnetic Dating Lab under any circumstances.

4. We'll determine how much you've consumed based on my course hosting service's records.

The service that hosts my recorded courses, Kajabi, shows me how much of the course you've consumed. I've never had a problem with this before, but if you were to claim you'd only watched 1 module, and Kajabi said you'd watched 4 modules, your refund will be based on watching 4 modules :)

5. I can't offer refunds more than 5 days after enrollment under any circumstances.

I'm a small business owner, and I start deploying revenue from my sales for things like content production, new projects, my team's salaries, and even my mortgage basically as soon as it comes in!

I hope this gives you confidence in deciding whether to invest in Magnetic Dating Lab!

One last thing…

Already think you might want a refund?
For example, you're super skeptical of whether MDL can help you, or the investment is a stretch for you financially, or you're the type of person who often takes advantage of liberal return policies for shady reasons…

Please don't join Magnetic Dating Lab!
Refund requests are thankfully rare, but they're expensive and depressing, so I absolutely DO NOT want your money if a refund is already on your mind!

If you choose the payment plan option and fail to make a payment without resolving it, you will be removed from the course immediately without a refund. You understand that regardless of any attempt to request a refund or terminate your purchase after accessing the product(s), you remain responsible for any remaining payments in the payment plan.

**You understand and agree that you are NOT able to begin your 1:1 Dating Profile Audit until all payments have been completed. This does NOT apply if you selected "Pay in Full" at checkout and selected a payment plan through Klarna, Afterpay, Affirm, or another third-party payment processor.

Client agrees that all group calls will be recorded for the benefit of other members of the program, therefore understands that conversations held within said calls could be public.

MAGNETIC DATING LAB VIP GROUP COACHING REFUND POLICY + ADDITIONAL TERMS

We do not offer refunds after purchase for this program. Regardless of whether you attend the live group coaching sessions, you are responsible for completing your payment plan in full.

Client agrees that all group calls will be recorded for the benefit of other members of the program, therefore understands that conversations held within said calls could be public.

1:1 COACHING TERMS

1. TERMS.

During the terms of this Agreement, the Coach agrees to provide services in accordance with the specific terms set forth in the 1:1 COACHING Program as outlined herein. The 1:1 COACHING Program includes the following, although Coach reserves the right to alter or add additional services if Coach deems it in the best interest of the Client.

As a part of this 6 Month Program, Client will receive:

12 (12) Private 1:1 Calls up to forty-five (45) minutes in length:
This provision offers the Client the opportunity for a series of two (2) private, one-on-one coaching calls with the Coach each month. Sessions must be used on a monthly basis and do not “roll over” if unused. The Client acknowledges that their active participation and utilization of the services offered is essential for maximizing the benefits of the coaching program. Each call will be of up to forty-five (45) minutes in duration, during which the Coach will provide personalized guidance and support to the Client based on their individual needs and goals.

Access to Portal with trainings, resources, templates, worksheets:
The Client will be provided access to a dedicated online portal that contains a range of training materials, resources, templates, and worksheets for the duration of the 6-month program. These tools are designed to enhance the Client's learning and development experience and offer valuable resources to support their progress.

Voxer Channel for 1:1 support and questions:
A dedicated Voxer channel is established to facilitate communication between the Client and the Coach. This channel serves as a platform for both one-on-one support to ask questions, seek advice, and engage in discussions related to the coaching program.

It is understood and agreed that if the Client does not utilize or make use of any element of the services offered as part of the 1:1 COACHING Program, it shall not be the responsibility of the Coach to ensure or facilitate the Client's engagement with those elements. The Coach shall not be held accountable for any unused or unutilized portions of the services provided within the 1:1 Program. The Client acknowledges that their active participation and utilization of the services offered is essential for maximizing the benefits of the coaching program.

Client may reschedule one session. Client agrees to cancel or reschedule a session more than forty-eight (48) hours prior to a scheduled session. If Client does not reschedule prior to this time, that session will be forfeited. Client understands that coaching sessions will not be extended if Client is late and that if they are more than fifteen (15) minutes late the session is forfeited.

Client agrees that all if they participate in any group calls they will be recorded for the benefit of other members of the program, therefore understands that conversations held within said calls could be public.

2. METHODOLOGY.
Coach will employ a range of methodologies. Client agrees to be open minded and partake in methods proposed. Client understands that Coach makes no guarantees as to the outcome of coaching sessions or Coaching Program. Coaching may include establishing goals, identifying resources, creating action plans, strategizing, and providing models, examples, and in-the-moment skills training.

The services to be provided by the Coach to the Client are dating coaching, which is not medical advice, therapy, or counseling. Client is aware that Coach does not solve medical issues nor treat disease in this context and is therefore not a replacement for client’s therapist or physician. If Client is presently under any form of psychiatric care or specialized medical supervision, Client is to inform Coach prior to working together.

3. PAYMENT.
a. The Client will make payment via Coach’s automated payment system or other agreed upon method. Invoice must be paid before the first coaching call. Client will be charged the same amount each month, as agreed, for the entirety of the payment plan. If Payment fails coach will follow up via e-mail, and payment must be made within 5 business days. Coach reserves right to charge late fees and take legal action if payments are not completed based on the terms of this contract.

By completing your purchase client acknowledges that client has read and understood this clause of the contract*

If Client would like to PAY OUT, or change their payment plan to up their payments of their remaining months i.e pay off their payment plan, they are to notify the Coach and the Coach will send an invoice with the remaining total of payments due to be paid in full.

b. No refunds will be issued. Client understands that Client is responsible for all payments whether or not Client is fully participating in the Coaching Program. No exceptions will be made in this matter and the Coach reserves the right to take legal action to collect payment. All payments will be due no matter client's participation in the program.

Client agrees to complete coaching program for the number of months selected via Client's purchase. Client may cancel participation in the Program at any time for any reason by providing written notice to Company. Upon cancellation, access to the Program and Services will be terminated. However, cancellation of participation by Client will not extinguish the Client’s obligation to pay the full Program fee for the number of months selected at checkout. Client will remain obligated to pay all remaining unpaid Program fees in full.

In the event that Client engages in abusive or unprofessional behavior in the Program, towards representatives of Company or other Program members, if applicable, Company reserves the right to cancel Client’s participation and terminate access to the Services, without notice. No refund will be provided in the event that this takes place. Client will remain obligated to pay all remaining unpaid program fees in full.

Client’s failure to effectively participate in the Program is not grounds for a refund.

c. The Client shall not make any chargebacks to the Company’s account.

d. The Client shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees.

e. The Coach shall be entitled to suspend the provision of services if the Client fails to pay any fees when due hereunder and such failed continues for three (3) days following written notice thereof.

f. In the event of a late payment more than 14 days past due, Client will incur a 9% late payment fee on the monthly payment. Additional charges will apply and further action taken after 30 days of non-payment.

The Parties acknowledge and agree that any extensions to the agreed-upon timeline for services and any requests for pausing services shall be evaluated on a case-by-case basis. The Client shall not be entitled to assume or demand automatic extensions or pausing of services without prior written agreement from both Parties.

Client understands that to ensure sustained quality and well-being, The Company will take a 7-day leave each calendar quarter. During this period Kelsey/coach Mikaela will be entirely offline and unavailable for communication. This allows for a complete break to recharge, ensuring the highest quality service upon return. This period is essential for rest and uninterrupted time away from client duties. The Company will provide a minimum of 7 days’ advance notice before each quarterly leave period. This notice will include the specific leave dates and any key revision or deliverable cut-off dates that may be affected. Where any holiday periods or time off is noted, an additional 7 days will be automatically added to the end of the contract term to account for the absence, ensuring no loss of service time for clients.

g. In the event that a request is made to pause the services, the associated payment for those services will continue for the duration of the agreed-upon pause period. However, it is expressly understood that such pausing of services shall not relieve the Client of the obligation to pay the full amount for the services in accordance with the terms outlined in this Agreement. The Client acknowledges that the pausing of services does not exempt or reduce their financial obligations and responsibilities in relation to the services to be rendered under this Agreement.

h. In the event that a client fails to make any scheduled payment, the Company reserves the right to terminate access to all current and future programs immediately, including those for which full payment has already been received. Clients with outstanding payments will also be added to the Company’s blacklist and may be restricted from enrolling in or accessing any of the Company’s programs, products, or services in the future. No refunds, reimbursements, or credits will be issued for any programs, courses, or materials under any circumstances in the event of a payment default.

4. DISCLAIMERS.
By participating in coaching services, Client acknowledges that Kelsey Wonderlin and Mikaela Courchesne are not operating as a psychologist, therapist, attorney, or financial advisor in this context, and coaching does not replace the care of other professionals. Coaching is in no way to be construed or substituted as psychological counseling or any other type of therapy or advice. CLIENT RESPONSIBILITY; NO GUARANTEES. Client acknowledges that the Coach has not and does not make any representations as to a future outcome of any kind that may be derived as a result of the Coaching Program. Client accepts and agrees that Client is 100% responsible for results. The Coach makes no representations, warranties, or guarantees verbally or in writing regarding Client’s performance.

The Coach may provide the Client with information relating to products that the Coach believes might benefit the Client, but such information is not to be taken as an endorsement. The Coach is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from any information or coaching provided. The Coach may provide Client with third-party recommendations for such services as photography, marketing, health, or other related services. Client agrees that these are only recommendations and the Coach will not be held liable for the services provided by any third-party to the Client. The Coach is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from any information or services provided by a third-party. Any testimonials, earnings, or examples shown through Coach’s website, programs, and/or services are only examples of what may be possible for Client. There are no assurance as to any particular outcome based on the use of Coach’s programs. Client acknowledges that Coach has not and does not make any representations as to the future income, sales, or potential profitability or loss of any kind that may be derived as a result of use of participation in The Mastermind Group Coaching Program.

5. CONFIDENTIALITY.
This Agreement is considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal, or make use of any information learned by either party during discussions, coaching sessions, or otherwise. The Coach acknowledges that all information provided by the Client will be kept strictly confidential, as permissible by law. Client acknowledges that Coach may share confidential information or coaching sessions with Coach’s contractors or representatives solely for the purpose of fulfilling the obligations of this Agreement.

Confidential Information includes, but is not limited to:

Information disclosed in connection with this Agreement
Trade secrets and proprietary information related to business operations.
Product designs, prototypes, and development plans.
Marketing strategies, campaigns, and customer data.
Customer lists and contact information.
Business expansion plans and market research data.
Intellectual property, such as patents, copyrights, and trademarks.
Employee records and personnel information.
Pricing strategies and contractual terms.
Medical records and health information.
Personal identifying information (PII), such as social security numbers and addresses.
Sensitive communications and correspondence.
Any information that is not publicly known and has potential commercial value.

Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used for safeguarding their own confidential information. The obligation of the Parties hereunder to hold the information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction. Both Parties agree that any and all Confidential Information learned as of the date of purchase shall survive the termination, revocation, or expiration of this Agreement.

In addition, the Coach has the ability to use any results, testimonials, or messages in marketing and on social media without using the Client's images or name. The Client agrees to allow the Coach to share and highlight their results and feedback in a way that maintains the Client's privacy. The Coach shall exercise discretion in the selection and presentation of such results, testimonials, or messages to avoid any disclosure of the Client's identity. This clause allows the Coach to showcase the effectiveness of their coaching services without compromising the Client's confidentiality. By agreeing to this clause, the Client acknowledges and consents to the use of their results, testimonials, or messages for marketing purposes while ensuring their anonymity.

Furthermore, the Coach may share screenshots or screen recordings of coaching calls, or images of the Client that may show the Client's face during coaching sessions. However, the Coach will ensure that no specific results, personal information, or identifying context are attached to these images. The purpose of sharing such content is to give potential clients an insight into the coaching process without revealing the Client's identity or private details. This provision excludes any testimonials voluntarily shared by the Client. In the case of testimonials, the Coach is permitted to use the Client's image, name, and may provide context as necessary to accurately represent the Client's feedback. The Client understands and agrees that this provision allows the Coach to responsibly demonstrate the coaching experience without compromising the Client's confidentiality.

6. RECORDING OF CALLS.
Client acknowledges that all calls may be recorded for purposes of fulfilling the terms of this Agreement, including but not limited to providing the calls to the Client.

7. INTELLECTUAL PROPERTY RIGHTS.
In respect of the documents specifically created for the Client as part of this Agreement, the Coach and Company maintain all of the copyright, other intellectual property rights and any other data or material used or subsisting in the Material whether finished or unfinished. Client receives one license for personal use of any content provided the Coach. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Coach and/or Company to the Client, nor grant any right or license other than those stated in this Agreement. Client also agrees that any testimonials provided to the Coach will be made public and be utilized for marketing purposes.

8. HEALTH & SAFETY REGULATIONS.
The Client must comply fully with all and any health and safety regulations. The Client must ensure that the Client is medically and physically fit and able to use the facilities and participate in activities. If Client has injuries or illnesses, she is advised to seek doctor’s advice if planning to do yoga, hiking, or other physical activities. The Coach/Company is not liable for any injuries to the Client in the Client’s use of facilities or participation in activities.

9. LOSS OR DAMAGE.
Company shall not accept any responsibility for loss or damage of personal possessions or valuables of the Client.

10. LIABILITIES.
The Coach shall not be liable for any failures beyond its control. This covers natural disasters, war, other ‘acts of nature’, closure of airports, civil strife, accidents, or failure to perform by third parties, including suppliers and subcontractors.

11. DISCLAIMER OF WARRANTIES, NO GUARANTEES.
The Mastermind Group Coaching Program and related services provided to the Client by the Coach under this Agreement are provided on an “as-is” basis, without any warranties or representations express, implied or statutory; including, without limitation, warranties of quality, performance, non-infringement, merchantability or fitness for a particular purpose. Company makes no representations, warranties or guarantees verbally or in writing regarding Client’s performance. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. By signing the Agreement, Client acknowledges there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Coaching Program. Company makes no guarantee other than that the services offered in this Coaching Program shall be provided to Client in accordance with the terms of this Agreement.

12. FORCE MAJEURE.
In the event that any cause beyond the reasonable control of either Party, including without limitation acts of nature, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under this Agreement, the affected Party’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.

13. INDEMNIFICATION.
Client agrees to indemnify and hold harmless the Company, Coach, its affiliates, and its respective officers, directors, agents, employees, and other independent contractors from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, arising out of, or relating to, Client’s participation and/or action(s) under this Agreement. Client agrees to defend against any and all claims, demands, causes of action, lawsuits, and/or judgments arising out of, or relating to, the Client’s participation under this Agreement, unless expressly stated otherwise by Company, in writing.

14. NON-DISPARAGEMENT.

The Parties agree and accept that the only venue for resolving a dispute shall be in the venue set forth herein below. The Parties agree that they shall not engage in any conduct or communications with a third party, public or private, designed to disparage the other. Client shall not make any false, disparaging, or derogatory statement in public or private regarding the Coach or Coach’s Company, its employees, or agents. The Coach shall not make any false, disparaging, or derogatory statements in public or private regarding Client and its relationship with the Company.

15. DISPUTE RESOLUTION.
If a dispute is not resolved first by good-faith negotiation between the parties to this Agreement, any controversy or dispute to this Agreement will be submitted to the Canadian Arbitration Association. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand and shall take place in Vancouver, BC or via telephone. The Parties shall cooperate in exchanging and expediting discovery as part of the arbitration process and shall cooperate with each other to ensure that the arbitration process is completed within the ninety (90) day period. The written decision of the arbitrators (which will provide for the payment of costs) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or decree in equity, as circumstances may indicate.

16. ATTORNEYS’ FEES.
If either Party brings an action to enforce their rights under this Agreement, the prevailing Party may recover its expenses (including attorneys' fees) incurred in connection with the action and any appeal from the losing Party.

17. GOVERNING LAW AND SEVERABILITY.

This Agreement shall be governed by and construed in accordance with the laws of the Province of British Columbia, regardless of the conflict of laws principles thereof. Should any provision of this Agreement be or become invalid, illegal, or unenforceable under applicable law, the other provisions of this Agreement shall not be affected and shall remain in full force and effect.

18. GOOD FAITH.

Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance and any termination of this Agreement.

19.ENTIRE AGREEMENT. This Agreement contains the entire agreement between the parties and supersedes all prior agreements between the parties, whether written or oral. No representations, inducements, promises, or agreements which are not embodied herein shall be of any force or effect. This Agreement shall not be modified, amended, varied, waived, explained, added to, extended, changed in any way, except by a written instrument executed by a person authorized to execute such an instrument on behalf of both the Client and the Coach.

GENERAL CONDITIONS
Kelsey Wonderlin Coaching LLC (“We”) reserves the right to refuse service to anyone for any reason at any time.

You understand that your information (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment and credit card information is always encrypted during transfer over networks.

You expressly agree not to sell, resell, reproduce, duplicate, copy, or exploit any portion of this Digital Course, the Service provided, the Products provided, use of the Service/Products, or access to the Service/Products, or any contact on the website through which the service/products are provided, without express written permission by us.

We are not responsible if information made available on this site or within the digital course/product (“product”) is not accurate, complete, updated, or current. The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions, related to your business or otherwise, without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site or digital courses/products.

You understand that the information presented in any course, resource, product, or program via this Site is not legal, financial, therapeutic, mental health, or medical advice and Company is not a law firm. All of the information provided throughout the Program and Services, including the resources delivered via phone/video conference, e-mail, in an online forum, live events including webinars and video/audio recordings educating about business, laws, health, wellness, and/or finance-related information, are resources for educational and informational purposes only and should not take the place of hiring a licensed professional. You understand that Company does not and will not provide any form of diagnosis, legal advice, medical advice, financial advice, or mental health advice.

ACCOUNT CREATION
In order to use the Service/Site, you may be required to provide information about yourself including your name, email address, username, password, and other personal information. You agree that any registration information you give to Kelsey Wonderlin Coaching LLC will always be accurate, correct, and up to date. You agree to not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction. In the event that your account is compromised, you agree to notify us in writing (via email) immediately and change your password. Any violation of these terms are grounds for removal and banishment from the site at our discretion. No refunds, partial or otherwise, will be provided in this type of situation.

LAWFUL PURPOSES
You may use the Site, Course, and Service for lawful purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is racist, unethical, threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, discriminatory, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law. Doing so is grounds for termination of service, at our discretion. No refunds, partial or otherwise, will be provided in this type of situation.

Infringement Notification. Kelsey Wonderlin Coaching LLC respects the rights of others and we expect users of our Sites and Services to do the same. This Agreement prohibits the infringement of the copyrights of others, and it is also Company’s policy that Company may remove, suspend, terminate access, or take other appropriate action against repeat offenders. We may also remove content that in our sole discretion appears to infringe the intellectual property rights of others.

How to File an Infringement Notification. If you have evidence, know, or have a good faith belief that content residing on or accessible through our online forum or Site infringes a copyright which you own or for which you are a designated agent, please send a notice of infringement by email to Kelsey Wonderlin Coaching LLC by both of the following means:

Email: kelsey@kelseywonderlin.com

In any such notice, please include sufficient information to address the items specified below:

Identify the copyrighted work claimed to have been infringed. If multiple copyrighted works are covered by a single notification, provide a representative list of such works.
Identify the material that is claimed to be infringing or to be the subject of infringing activity. Include information reasonably sufficient to permit Kelsey Wonderlin Coaching LLC to locate the material.
Please provide a URL and screenshots for each item. Include the specific asset(s) or page(s) that you claim to be infringing.
Say “entire work” ONLY if all assets/pages in a collection/document are infringing.
Include details of your claim to the material, or your relationship to the material’s copyright holder.
Provide your full name, address, and telephone number should we need to clarify your claim.
Provide a working email address where we can contact you to confirm your claim.
If true, include the following statement: “I have a good faith belief that use of the copyrighted materials described above as the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law.”
If true, include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the copyright owner to make this complaint.”
Sign the document, physically or electronically.

ORDER CONFIRMATION
We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible: kelsey@kelseywonderlin.com

PRODUCT DESCRIPTION
We endeavor to describe and display the Site and Service as accurately as possible. While we try to be as clear as possible in explaining the content of our products, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the product or Service will be corrected.

OUR INTELLECTUAL PROPERTY
This Site and Service contain intellectual property owned by Kelsey Wonderlin Coaching LLC, including, but not limited to, trademarks, copyrights, proprietary information and other intellectual property as well as the Kelsey Wonderlin Coaching LLC name, logo, all designs, text, graphics, digital products, other files, and the selection and arrangement of such. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works based on, distribute, display, reproduce, or perform, or in any way exploit in any format whatsoever any of the Site, Service Content, Course and Program Materials, or other intellectual property, in whole or in part without our prior express and written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

(b) No Resale of Services Permitted. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Site and/or products purchased via the Site (including training materials), use of the purchased materials/products, or access to any course or products purchased. This agreement and all product(s) purchased are not transferrable or assignable without the Company’s prior written consent.

(c) You agree to not share access to the digital product(s) purchased or other proprietary materials with others. This includes parties that have not purchased the products, or any other third-party that Company has not authorized access to.

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our services and products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content provided) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

NO GUARANTEES

(a) We cannot guarantee any outcome of using or consuming the digital course/product, the Services, and/or participation in any Program. We make no guarantees other than that the course/product/service described in the product/service description shall be provided to you in accordance with this Agreement. You acknowledge that Company cannot guarantee any results of the Products/Services/Program as such outcomes are based on subjective factors (including, but not limited to, your participation/implementation/etc.) that cannot be controlled by Company. Any testimonials or reviews shared by Company are not a representation of guaranteed results, only possible results. User not achieving his or her desired results is not grounds for a refund, partial or otherwise.

(b) Company may provide on its website or via email affiliate links under which Company may benefit monetarily. Company in no way guarantees the quality of product or service provided by any third-party and bears no liability with respect to such service or experience.

NON-DISPARAGEMENT
You agree to refrain from making any statements or comments of a defamatory or disparaging nature to any third-party regarding Company, or any of Company’s officers, directors, employees, personnel, agents, policies, services or products, other than to comply with law. This provision in no way restricts your ability to communicate reviews or performance assessments about Company’s goods or services.

LIMITATION OF LIABILITY
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, Kelsey Wonderlin Coaching LLC is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third-party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Kelsey Wonderlin Coaching LLC has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Kelsey Wonderlin Coaching LLC’s cumulative liability to you exceed the total purchase price of the product/service you have purchased from Kelsey Wonderlin Coaching LLC and if no purchase has been made by you, Kelsey Wonderlin Coaching LLC’s cumulative liability to you shall not exceed $100.

INDEMNIFICATION
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third-party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site, Course, Products, or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defense without our prior written consent.

CHANGES TO POSTED TERMS
We may at any time amend these Terms of Use. Such amendments are effective immediately upon notice to you by us posting the new Terms on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms.

ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between you and Kelsey Wonderlin Coaching LLC pertaining to this Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by Kelsey Wonderlin Coaching LLC shall be deemed, or shall constitute, a waiver of any other provision. No waiver shall be binding unless executed in writing by Kelsey Wonderlin Coaching LLC.

NOTICES
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:

E-mail address: kelsey@kelseywonderlin.com

GOVERNING LAW; VENUE; MEDIATION
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Tennessee as applied to contracts that are executed and performed entirely in Tennessee. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Davidson County, Tennessee. The parties agree to attempt to resolve any dispute, claim or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the Parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.

RECOVERY OF LITIGATION EXPENSES
If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

SEVERABILITY
If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT
These Terms and Conditions bind and inure to the benefit of the Parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sub-licensable or otherwise transferable by you. Any transfer, assignment, delegation or sublicense by you is invalid.

Questions about these Terms and Conditions? Email us at kelsey@kelseywonderlin.com

Kelsey Wonderlin Coaching LLC PRIVACY POLICY

This Privacy Policy applies to the sites and platforms where it appears.

This Privacy Policy describes how Kelsey Wonderlin Coaching LLC AKA Kelsey Wonderlin Coaching LLC treats customer information on the websites and platforms where it is located (in this policy we call these our Platforms). Your use of this Platform indicates that you agree to our collection, use, and disclosure of your information as described in this Privacy Policy.

Your rights regarding your information.

You have a lot of rights relating to your personal information:

The right to be informed about how your personal information is being used (like this notice!)
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through your Kelsey Wonderlin Coaching LLC account settings when you log into coaching.kelseywonderlin.com.
The right to request that we delete your data, or stop processing it or collecting it, in certain circumstances
The right to stop direct marketing messages, which you can do through your Kelsey Wonderlin Coaching LLC account or by emailing us directly

We collect information from you and about you.

We collect your contact information. For example, we collect your name and mailing address if you register or create an account with us on coaching.kelseywonderlin.com. We also collect contact information such as your phone number(s) and email address(es). If you register, we will also have you create a password.

We collect information you submit online. This includes information you post/publish when you interact with us on social media platforms. Also, we may collect your email address or postal address when you sign up for one of our mailing lists.

We collect demographic information and information about your product preferences. This may include collecting your age, gender, and/or marital status.

We collect payment information. If you buy products via our Platform, we will collect the relevant data necessary to process your purchase such as your debit or credit card number.

We collect information about your device and location. We collect information about the type of browser you are using as well as the type of device you use to access our Platform. We may look at what site you came from or what site you go to when you leave us.

We collect information from you in different ways.

We collect information directly from you. This includes when you create an account or purchase a product via our Platform(s). We collect information if you contact customer service or sign up for our newsletter. We also collect information when you complete a survey or participate in a promotion.

We collect information passively. We may use tracking tools like browser cookies and web beacons. We may use these tools on our websites and in emails we send to you. We collect information about users over time when you use our Platforms. We have third parties who collect information this way as well.

We get information about you from third parties. This includes social media platforms and friends who use our “email a friend” feature. We may receive information about you from other sources.

We use information as disclosed and described here.
We use your information to provide you with products and services. This includes sending you product you purchase or processing a return. It also includes sending you newsletters you signed up to receive.

We use information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences. We use your information to respond to your requests. This includes responding to customer inquiries.

We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (such as e-mail or SMS) and calls about order status. We may also contact you about this Policy.

We use your information for marketing purposes. We may provide you with information about new products, special offers, new features, or updates. We may also serve you ads about products and offers. These might be third-party offers or products we think you might find interesting.

Communications from us. You can always opt out of receiving our marketing emails. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages in the event that you make a purchase from our Platform(s). These include responses to your questions via e-mail or our Platform(s).

If you have said we can, we’ll send you marketing messages by email and SMS, to keep you aware of what we’re up to and to help you see and find our products.

How to stop marketing messages from coaching.kelseywonderlin.com.

You can stop receiving marketing messages from us at any time. Here’s how:

Through your account settings on coaching.kelseywonderlin.com
By clicking on the ‘unsubscribe’ link in any email from us
By contacting our Customer Service Team by emailing kelsey@kelseywonderlin.com

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that it might take a few days for us to process your request fully and to ensure that all of our systems are updated, so you might get messages from us while we process your request.

Ending your subscription to our marketing messages will not stop coaching.kelseywonderlin.com service or transactional communications (such as order updates, etc.)

We use information as otherwise permitted by law or as we may notify you.

We share information with third parties.

We share information with our affiliated organizations and parent company. This includes our affiliates and Kelsey Wonderlin Coaching LLC associated with Kelsey Wonderlin Coaching LLC.

We may share information with third parties who perform professional services for us, such as marketing agencies, advertising partners, and web hosts. We share information with payment processors. We also share information with companies that send emails on our behalf as well as companies that do things to get your coaching.kelseywonderlin.com purchases to you, such as delivery companies, payment service providers, warehouses, order packers.

We may provide third parties with aggregated but anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

We may share information with any successor to all or part of our business. For example, if Kelsey Wonderlin Coaching LLC is sold, we may give a customer list as part of that transaction.

We will share information if we think we have to in order to comply with the law or to protect ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud. This could include fraud we think has occurred during a sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner's list.

We may share information for other reasons we may describe to you. You have certain choices about how we use your information.

Outside of these circumstances, we do not, and will not, sell any of your personal data to any other third party – including your name, address, email address, or financial/credit card information. Our goal is to earn and maintain your trust, and we believe protecting your personal information is absolutely essential in order do that.

California Residents. California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing. If you are a California resident and would like a copy of such notice, please submit a written request to us using the information in the "Contact Information" section below or via email: kelsey@kelseywonderlin.com.

Transmission of Data to Other Countries. If you are a Customer located outside the United States, please be aware that your personal information may be processed in the United States, where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in the United States.

Cookies & Tracking. You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go to http://www.aboutads.info/choices/ to learn more.

Our Do Not Track Policy. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

You can control tools on your mobile devices. For example, you can turn off the Bluetooth, GPS locator, or push notifications in your phone settings. Options you select are browser and device specific.

These sites are not intended for children.

Our Platforms are meant for adults. We do not knowingly collect personally identifiable data from children under 13. If you are a parent or legal guardian and think your child has given us information, you can write to us at the address listed at the end of this Policy. Please mark your inquiry "COPPA Information Request." Parents can learn more about how to protect children's privacy on-line by visiting: https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.

We use standard security measures.

The Internet is not 100% secure. No method of transmission over the Internet, or method of electronic storage, is fully secure. We cannot promise that your use of our Platforms will be completely safe. We encourage you generally to use caution when using the Internet.

Use of our website may permit you to create an account. When you do so you will be prompted to create a username and password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. Should you believe that someone unauthorized to access your account has done so, you can change your password and e-mail address associated to your account via our website. You should notify us of any unauthorized use of your password or account.

While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Third-party links

We may link to platforms or have third party tools on our platforms we don’t control. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices of third parties. This includes third parties who may have ads or content on our site. We suggest that you read their privacy policies carefully.

Changes to this Policy

From time to time, we may change our privacy policy and practices over time. To the extent that our Policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platforms. Please check our Platforms periodically for updates.

Contact information

We always want to hear from our customers (especially if you feel we’ve let you down or could do better).

If you:

Have any questions or feedback about this notice
Would like us to stop using your information
Want to exercise any of your rights as set out above or have a complaint, please don’t hesitate to contact our Customer Care Team, who will be happy to answer any questions you may have.

You can contact our team by shooting an e-mail over to kelsey@kelseywonderlin.com or if you’d like to write us directly, you may do so at the address below:

Kelsey Wonderlin Coaching LLC

4501 Charlotte Ave,

PO BOX 92337

Nashville, TN 37209

Terms and Conditions (Refund Policy)